Unknown to the public, they are actually either
owned by or affiliated to traditional funeral
homes who practice what I call “2-tier”
or “double-standard” pricing.
The price depends on whether you call the
"parent" funeral home number or
their cremation service number and sometimes
on whether you go to their office or they
go to you. Their funeral home price typically
starts from three or more times as much as
their cremation service price and some charge
quite a bit more just to go to your home!
If you think the “parent” funeral
home price is too high, they refer you to
“someone they know” who will “do
it for less” but it’s just one
of their own staff in another office or room
at a different phone number, so you’re
really still dealing with the same people!
This is NOT the case with A Basic Cremation
How are you different from other
A Basic Cremation Inc. costs up
to 80% less than many funeral homes,
depending on where you call. A Basic
Cremation Inc. is privately owned
by PRESTON WEBB and family, unlike
some other cremation providers,
who use words and phrases like "when
all you want is a simple cremation,
we come to you, come to us and save,
an affordable cremation, lowest
cost cremation guaranteed, no service
by request, family-owned, arranged
directly or deal directly with the
crematorium, when that's all you
need, because that's all we do and
just cremation" in their names
Some of these "parent" funeral homes
will actually offer to"match" any
lower price such as ours, but all that really
means is that they just tried to take advantage
of you, since they actually CAN do it
for a lower price after all! Think about it
for a minute.....instead of being fooled into
thinking you just got a GREAT DEAL from them,
they just tried to rip you off! It's
"double-standard" pricing! Why didn't
they just quote you the lower price in the
first place instead of offering you a “great
deal” by suddenly dropping their price
to “match” a competitor’s
At A Basic Cremation Inc.
we have only one basic price, which INCLUDES
meeting you anywhere in Greater Vancouver
that is convenient to you to make the arrangements.
We will first come to make the cremation arrangements
and subsequently to deliver the ashes and
Death Certificate(s) to you when everything
is ready in about a week after the arrangements
Alternatively you can make these arrangements
by email (or fax) - all you need is a printer
and a scanner or fax. You DON'T EVER
have to step into the crematory unless you
are also different from other cremation providers
We do not use flimsy cardboard cremation ‘containers’
to cremate your loved one's remains in. These
‘containers’ are just that - flimsy
cardboard boxes, which show no respect or
dignity to your loved one. We ONLY use rigid
wood based cremation containers which will
not collapse or even bend when your loved
one's remains are placed in them. Please note
that these containers are good for up to a
maximum of 300lbs only (136kg). In excess
of this weight we have to use a heavy-duty
cremation container at an additional cost.
We do not EVER require or
demand "payment up-front" or even
a deposit when making the arrangements, as
most of our competitors do. In fact, we actually
prefer that you not pay us until we complete
everything and deliver your loved one's ashes
and the Death Certificate(s) back to you back.
You are entrusting the care of your loved
one to us, surely we can trust you to pay
us when we return!
Where are you located?
A Basic Cremation Inc.'s
registered office is in Coquitlam but you
don't have to worry about coming to us because
we will meet you ANYWHERE in Greater
Vancouver to make the arrangements
and to deliver the ashes and Death Certificate(s)
when they are ready. The arrangements comprise
of completing the Cremation Contract
and Cremation Authorization,
taking between 20 - 30 minutes of your time.
Where do you take our loved ones' remains
loved one's remains are transferred directly
to the crematorium to await the necessary
documentation for cremation. The cremation
can only be done after 48 hours have passed
from the time of death and all the necessary
documentation is in place. However the remains
will be transferred to the crematorium as
soon as practically possible.
How long does it take?
Under normal circumstances, we deliver the
ashes and Death Certificate(s) to the family
in about a week from the day the arrangements
are made and your loved one is released to
us. Sometimes a delay in the hospital or coroner’s
release or a delay in the physician or coroner
issuing the medical certificate of death required
for death registration or a Coroner's investigation
into the death, will delay delivery accordingly.
What are the costs?
A Basic Cremation Inc. costs
significantly LESS, please
see Our Basic Package. Optional
extras such as the purchase of an urn, viewing,
dressing, witnessing the cremation start,
transfer from a private residence (for an
expected home-death), rush transfer, after
hours transfer (4pm to 9am, Monday to Friday
or anytime on a Weekend or Govt. Stat. Holiday),
heavy-duty cremation container and extended
cremation fee (for individuals 300lb and over)
or sea scattering of the ashes do incur optional
additional fees. We will gladly quote additional
items over the phone and will mail or email
our current Price List to you upon request.
6. What if we want to have a viewing or witness
the start of the cremation?
This can be arranged with sufficient
notice and only in this instance would you
have to go to the crematory, which levies
additional fees for a viewing or witnessing
the start of the cremation. Viewing does involve
some additional work and the use of their
viewing room and witnessing the start of the
cremation does interrupt the crematorium's
busy schedule. Within a short time, we expect
to have our very own, centrally-located crematory
which will eliminate some of these additional
fees, but for the moment, the crematory we
use exclusively charges these additional fees.
What if we don't want the ashes back?
can authorize us in writing during the arrangements
to scatter the ashes permanently on your behalf,
for a very nominal fee as this is an optional,
extra service. The ashes will be scattered
in our own time, in an undisclosed location.
What about burying or shipping the ashes?
can provide you with a list of cemeteries
and you will deal directly with the cemetery
of your choice. As an extra service we will
deliver the ashes directly to any cemetery
in the Greater Vancouver for you at no extra
charge. In the case of shipping, we will package
and ship the ashes for you pre-paid. All shipping,
packaging and handling costs plus tax are
What if we want to have a service?
Basic Cremation Inc. is for mainly
families who either do not wish to have a
service or who prefer to arrange a Memorial
Service or ‘Celebration of Life’
on their own. You can arrange this directly
with a church or other facility or just have
friends and family gather in your home or
a local community hall, rec hall, church hall
or restaurant banquet room for a reception
and Celebration. You can also search online
or in the Yellow Pages for a suitable hall
or reception facility in your area and you
would arrange the service or reception directly
with them. We can however recommend a Minister
or Celebrant for the service.
What about newspaper death notices?
find that most families prefer to place obituaries
and death notices directly with the newspapers
themselves so we do not offer this as part
of our service. Remember to prepare the obituary
notice before you contact the newspaper and
have your credit card number ready for them.
They tend to prefer that you email or fax
the notice in rather than telephone it in
these days, but do call their Classifieds
to find out first.
Why aren't you a member of the BBB?
Basic Cremation Inc. replaces any funeral
home and is fully licensed and regulated by
Consumer Protection BC. If
you need to confirm our good standing, legitimacy
and license status please contact Consumer
Protection BC since it is they, and
NOT the BBB, who license and regulate
A Basic Cremation Inc. and the entire cremation,
funeral and cemetery industry.
WHO are the BBB? They neither
license nor regulate A Basic Cremation Inc.
or the cremation and funeral industry and
we STRONGLY DISAGREE with
the fact that all the funeral homes and cremation
providers who are members "in
good standing" of the BBB, charge exorbitant
prices and some of them practice the double-standard
2-tier pricing and price-matching!!!
HOW this makes them “members
in good-standing” is beyond our understanding
and a totally acceptable practice!!!
So PLEASE contact Consumer
Protection BC to confirm our credentials,
good standing and licensing status - http://www.consumerprotectionbc.ca
and NOT THE BBB!